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Y-HOP (Youth in Hume Outreach Program), powered by Youth Projects, supported by Hume City Council


Youth Projects is pleased to announce our successful bid to deliver the new Youth Services Assertive Outreach Service for Hume City Council.

Our Y-HOP team will be fully mobile and highly visible with a 12 seater Transit Van, towing along a Camper Trailer fitted out with all the mod-cons to engage with young people. We will have a regular presence at local youth hot spots increasing engagement and encouraging young people to access initial supports from where they are.

In the latest ABS statistics, 11.6% of Hume City’s population aged 15 to 24 years were not employed or attending an education institute compared to 7.4% in Greater Melbourne. That’s 2977 young people in need.

In response to the above statistics and findings through the development of Hume Youth Services Service Plan, Hume City Council recognised that an Assertive Outreach Service is required to engage young people not otherwise engaged in mainstream services, education or employment. The decision to appoint Youth Projects as the provider has been welcomed as we hold a long history in delivering outreach support to the most at risk and vulnerable young people in our community.

Where can you find Y-HOP?

Based on local feedback from young people, families, local services and council, the Y-HOP team will initially target the following high risk areas;

  • Broadmeadows Shopping Centre
  • Broadmeadows Global Learning Centre
  • Broadmeadows Train Station
  • Sunbury Bus Stop
  • Sunbury Square
  • Craigieburn – Highlands shopping centre
  • Craigieburn Skate Park
  • Craigieburn Train Station
  • Roxburgh Park Train Station
  • Jacana Skate Park

This list is not exhaustive and we are welcome to feedback. Y-HOP will focus on providing Assertive Outreach to the entire Hume municipality with an increasing focus on communities such as Coolaroo, Meadow Heights, Dallas, Broadmeadows, Campbellfield, Sunbury, Roxburgh Park, and Craigieburn. Our model is truly place-based, youth focused and will provide engaging activities in consultation and co-designed by young people. We will also work alongside council and other local services to improve engagement and co-ordinated care at;

  • Sunbury Youth Centre
  • Craigieburn Youth Centre
  • Youth Central Broadmeadows

Y-HOP will be informed by the EPOCH (Engagement, Participation, Opportunity and Celebration in Hume) framework for working with young people, as contained in the Hume City Council’s Insight Youth Strategy – Key Directions and Principles. This service will be funded for a period of 2 years (1 May 2018 – June 2020) with the opportunity of one further year’s contract.

What do we do?

  • A minimum of 200 young people engaged through Assertive Outreach services per annum.
  • A minimum caseload of 25 young people at one time.
  • Maximum period of 13 weeks engagement, making active supported referrals to assist young people to access relevant mainstream and specialist services, e.g. drug and alcohol, education, employment, mental health, homelessness services.
  • Comprehensive needs and strengths assessments, including initial and ongoing risk assessment, and safety
  • Developing support plans with the young person aiming to strengthen the support structures around them, including family supports, and develop their own capacities.
  • Providing practical assistance, advocacy and interpersonal support and safety planning as needed
  • Facilitated supported referrals to access specialist services including education, employment, drug or alcohol, mental health, housing services, legal services, domestic and family violence support, and general health services.
  • Collaboration and participation in inter-agency case review meetings if required.

When will the service go live?

Recruitment has commenced for the new Y-HOP team as has the commissioning of the new Camper Trailer.

We expect to be on the road in early July. In the interim, you can contact Youth Projects at our Head Office in Glenroy on (03) 9304 9100.

To be added to the Y-HOP mailing list or if there is an event in your local community you’d like us to attend, please email