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The North West Outreach Service (NWOS) is a mobile Needle Syringe program that provides clean injecting equipment, safer using advice, safe syringe disposal units, contraception, safe sex information, support and referrals.

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Needle Syringe Programs help minimise the potential harm and transmission of blood borne disease in our community.

Youth Projects operates two needle syringe programs (NSPs) in Melbourne’s north west including the North West Outreach Service and the Glenroy fixed site.

What do needle syringe programs provide?

  • Clean injecting equipment
  • Condoms and lube
  • Safer using information
  • Safe sex information
  • Blood borne virus prevention education
  • Needle and syringe collection
  • Support and referrals

North West Outreach Service

Operating from a car, the North West Outreach Service (NWOS) is a mobile, out of hours program that provides access to clean injecting equipment, education and referrals to individuals across Melbourne’s north west.


Monday – Sunday: 6:00pm – 12:45am

How to access

Call either of the numbers below during operating hours and chat to the NWOS team to confirm your location and needs. Our team will provide you with an approximate wait time and will meet you at a mutually safe location.

M: 0418 170 556
Free call: 1800 170 556

North West Outreach Service is accessible across the following suburbs:

  • Aberfeldie
  • Airport West
  • Ascot Vale
  • Attwood
  • Avondale Heights
  • Braybrook
  • Brunswick
  • Campbellfield
  • Coburg
  • Coolaroo
  • Essendon
  • Fawkner
  • Flemington
  • Footscray
  • Gladstone Park
  • Glenroy
  • Gowanbrae
  • Hadfield
  • Keilor
  • Keilor East
  • Kensington
  • Maidstone
  • Maribyrnong
  • Moonee Ponds
  • Niddrie
  • Pascoe Vale
  • Strathmore
  • Strathmore Heights
  • Tottenham
  • Tullamarine
  • West Meadows
  • Yarraville

Fixed Site (Glenroy)

Youth Projects also provides access to clean injecting equipment from a fixed site located via the Side Door at 6 Hartington Street in Glenroy (directly opposite Glenroy Station). This service is staffed by highly skilled NSP workers and is delivered via a non-judgmental and confidential service.

Our Needle Syringe Exchange at Glenroy operates from 12:00pm and 5:00pm Monday to Friday or you can contact the team via (03) 9304 9100 for more information.


More information about Victorian NSPs is available here on the Victorian Government website.