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Practice Coordinator - Part time (0.6) – Fixed term contract till April 2020 – Melbourne CBD

• Be part the change in people lives
• Are you committed to working with disadvantaged adult populations?
• Do you thrive working in a committed and multi-disciplinary team?

About Youth Projects

We are an independent, registered charity that provides front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues and people looking to reengage with learning and employment. We recognise the complex and varying needs of our clients to go above and beyond, 365 days a year to provide pathways out of poverty.

Youth Projects is changing and saving lives through unique pathways into employment, training, health and life skills, harm prevention and outreach and social enterprise programs. It is a complex, yet highly successful, model that includes engagement through assertive outreach and delivering everything an individual needs in one place: primary health, life skills, alcohol and other drugs counselling, mental health, employment and training support.

Our mission is to provide high impact support, no judgement, full stop.

About the Role

The Practice Coordinator is part of a multidisciplinary team based in the Living Room Primary Health Clinic. The Clinic provides free health services through a team of medical professionals including Doctors, Nurses and a range of part time and co-located allied health and mental health professionals as well as community services.

The position is responsible for providing high quality and high impact support to people accessing the clinical and drop in services through:

  • Coordinate the daily Living Room Primary Health Clinic duties through patient liaison and contact
  • Triage/intake and coordination of staff to provide high quality and responsive service to clients attending the Living Room Primary Health Clinic
  • Oversee all medical administrative duties and contribute to the planning of clinic operations
  • Work as part of a multidisciplinary team to deliver quality clinic/client care
  • Assist the site manager to ensure all maintenance is completed in a timely manner
  • Facilitate strong relationships between the Living Room Primary Health clinic and external agencies such as pharmacies, collocated services and external service providers
  • Facilitate rosters and regular team meetings for After Hours Primary Care programs
  • Work with medical staff to ensure quality patient care and services is provided

Skills and experience

  • Certificate in Health Administration, Health Services Management and/or Certificate IV Community Services
  • Proficient computer skills, including use of clinical medical software (e.g. Medical Director and Pracsoft) and database applications.
  • Demonstrated ability to engage and relate to people from diverse backgrounds and people with challenging behaviours.

Benefits and perks

  • Comprehensive induction and support from our training team
  • Inclusive and transparent workplace culture
  • Access to learning and development
  • Access to Employee Assistance Program
  • Diverse and collaborative team culture. Your success is our success!

How to apply

Please email applications to and include your resume and a cover letter addressing the Key Selection Criteria as outlined in the position description.

The position description can be viewed at here.

Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected.

Application Close: 14 April 2019

For further information, please contact Jill Turnbull on

Our commitment to diversity

Youth Projects values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates.

Child-safe organisation

Youth Projects has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation. All Youth Projects staff must undergo a Police Check and Working with Children Check prior to commencement.